hares-recovery

Fraud

Posted by Derek
Dec 12 2007

Let me begin by stating my seething hatred for the human race.

Last week, I discovered that my debit card - along with many of my personal details - were used in the purchase of a product called PPT2DVD. I’ve never heard of this product. I was shocked and amazed to discover this charge on my already dangerously-near-negative checking account, not once, but twice.

Some jerkoff got his mitts on my billing and shipping addresses, my phone number, my card number… And ordered himself two copies of the same product. What’s it do? It apparently converts a Powerpoint Presentation to a DVD movie. I’m not even certain of this detail. I don’t really care. I just want this thing fixed.

What bothers me about this is that he felt he needed two copies. Why two? Jesus, why not just google for some serial numbers?

I wouldn’t have even discovered this if it weren’t for my daily charging limit. I went to buy milk and bread, and it rejected my card. This puzzled me as I hadn’t used it in a week, and I thought I had a couple hundred dollars to carry me through the month for fuel et cetera. I now have less than $2.

The email I received back from “Wondershare”, the alleged producers of this product, told me (and I quote): “since your payment was processed with legal procedure, we cannot help to remedy your lost”. It took me 4 days to get a one line ‘piss off, we don’t even speak your language’ email back from them. I’m not holding much hope for a refund with them.

So, I called the bank, and it turns out I need to show up in person and sign some forms to contest the charges and get chargebacks done and whatnot. Which means a 4-hour round trip, a day of firewood production lost (meaning $200-$400 in filled orders not to be realized that day), and $60-70 in fuel.

I’m still attempting to figure out where I made a purchase online that might not have been secure, or perhaps was unencrypted. Hell - maybe some processing clerk decided he needed to spend someone else’s money and I just got “lucky.” It has to be something recent; they have the shipping address as where I’m actually staying - I usually have things sent to an alternate address where someone can sign for it during the day. I just need to backtrack and figure out exactly whom has received this top secret data as of recently. I get the feeling it was either with Gamefly or Leatherman Tool Group. Since Gamefly seems to come recommended by a number of folks, I’m more inclined to believe it was some jerk at Leatherman. Which is sad, because they make really nice pocket tools. I love mine. But every time I look at it I want to stab someone with it.

On a side note, I think I’ve created new curses.

Now, onto more pleasant notes. I’ve found some time in the evenings to write, but every time I look at EISB I feel like I’m staring at a brick wall. I can see where I want to be, but I can’t quite figure out how to get there. So! In the interests of exercising my grey matter, I’ve jumped ahead slightly. I have part of a Christmas story with Tari and her future crush Lenard half-done. What could possibly go wrong at Christmastime, I ask you? What?! Perhaps someone steals her visa?

growl

I may just throw it up right here as I get it done, until I get further time allotted into web remodeling. If anyone knows a site that has a lot of various chapterized documents posted and has a template to present those works that is both simple to navigate and looks decent (making eyes not spontaneously erupt blood is the minimum requirement), point me at it. Otherwise, I’m going to try to get WordPress to work with the old Movable Type template - with some color adjustments, to eliminate that aforementioned bleeding-eye thing.

And to be fair, I believe it was induced by a pencil. Reports are sketchy at this time.

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3 Responses

  1. Darius Greywind says:

    All the CMSes I’ve seen used for furry fiction sites pretty much suck. I’d prefer an FTP (or HTTP, whatever) directory with ASCII files anyways, myself. I don’t read stuff on the web, it always gets encoded for my portable device of the moment (Now a Nokia 770).

    More writing is good, yes. Well, hopefully anyways. I’m optimistic, yep.

    If you have one, it’s generally better to stick to using credit cards for online transactions. Far, far easier to dispute charges when it’s you that potentially owes the card company money, than when it’s already out of your bank account. Funny how that works, ain’t it?

    As for the scum that actually perpetrates credit fraud, well, boiling in oil is too good for ‘em.

  2. webfox says:

    And it’s a waste of good oil. Let’s toss them in the antarctic waters and see what decides they look tasty.

    It would seem, however, that while Wondershare was apathetic in giving back my money, their billing processor (SWREG/Digital River) was not. I received an email from them, and within 2 hours of replying I was informed to expect the funds posted back within 5 business days.

    Go go good team.

  3. Darius Greywind says:

    Nice, always good to have honest and reputable payment companies. Better that than relying on in-house services for small companies that probably don’t know what the hell they’re doing. There’s too damn many regulations tied to accepting payments for stuff these days, hard to keep it all straight even if that’s what you do all day.

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